Frequently Asked Questions

I accidentally ordered the wrong product. Can I change my order?
Send us a message us at info@coachivyclo.com.
We’ll do our best to change your order before it ships.
If your package already shipped you are welcome to exchange the product after you’ve received it.

How does Coach Ivy's garments fit?
Our Hoodies & T-shirts have a slightly oversized fit throughout the collection unless stated otherwise. We recommend staying true to your usual size for the signature Coach Ivy look.

If you are uncertain about the size please send us an email at: info@coachivyclo.com and we’ll do our very best to find the size that will fit you the best.

Are your products unisex?
We consider Coach Ivy as a unisex brand.
Our products can be worn by anyone at any time.

How is the quality of your prints and are you Eco-friendly?
We produce everything in our collections inhouse. From labeling to prints we have the best circumstances to produce products with the high quality our costumers have been longing for. We develop our transfers from scratch and with that said, we can guarantee that we have the best prints. All of our transfers are OEKO-TEX class 1 wich means we fulfills all the requirements for the highest eco certification.

Which payment methods do you accept?
We accept the following methods of payment.
Credit Cards, American Express, Apple Pay, Google Pay, Klarna & Paypal